If you see the following error message when launching Heroes & Generals, then you most likely have tried to click the wrong shortcut/executable file.
Are you launching the game from the Windows Taskbar?
Many people like to pin programs to the Windows Taskbar for convenience. However Heroes & Generals needs several different executable files to run, and if you pin the wrong one, the game will not launch correctly when you click it. So if you get this error message, the fix is very simple:
- Unpin the executable from the Taskbar
- Launch the game from the Windows Start menu, using the “Play Heroes & Generals” shortcut.
Alternatively, you can also launch the game directly from the Steam Library or from your Epic Game Store client.
So which one is the right executable?
If you want to launch the game directly from the installation directory, or if you want to create a shortcut, then make sure to use the launcher file, which will be named differently depending on how you installed the game.
In the Steam version, the file is called “hngsteamlauncher.exe” .