Why do I need to queue for matchmaking?
As in most online multiplayer games, the matchmaking queues are necessary for the game to find enemies for you to fight and teammates to fight by your side.
A battle also needs to be populated enough, and with the right kind of Soldiers, before it can start.
Queue times vary depending on what Soldier type you are playing, your faction’s population, and what game mode you are looking for.
To reduce your waiting time, try using fewer restrictions in the matchmaking filters (i.e. tick as many check-boxes as possible).
If you are playing as a Tanker or a Pilot, it might be more difficult to get into a War (Elite) mission, because there are limited resources for these Soldier types and their expensive vehicles in the War, so make sure to include Staged Battles (Encounter, Skirmish & Assault) in your matchmaking settings if you want to get into the action as quickly as possible.
About the War (Elite) Game Mode
Staged Battles are balanced, one-off matches which are happening outside of the Strategy Game.
They follow pre-determined scenarios and new ones are constantly generated by the servers based on the number of players who request to join them.
Expensive, top-level vehicles like heavy tanks are more common in Staged Battles, because they are only limited by the server settings.
War missions, on the other hand, are determined by the strategic decisions made by Generals.
That is to say, heavy tanks will only be available in a battle if somebody deployed them on the Campaign Map.
War missions will usually have a longer queue time in matchmaking, because there is a limited number of them.
If you want to play War battles only, the queue times for heavy tanks will vary depending on different factors such as the number of players in your faction, your time zone, and of course the War Economy in general (i.e. how much resources are available for your faction).