Heroes & Generals Support
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Promoted articles
- Feb 20th - Known Issue: Error connecting to the IRC chat host
- Jan 18th - Known Issue: Soldiers cannot be promoted to general rank if they currently have strategy combat badges equipped
- Resolved! Jan 10th - Expired security certificates on the heroesandgenerals.com domain cause warning pop-ups to be displayed
- Nov. 18th - Known issue affecting RAM
- November 3rd - Known Issue: Daily Rewards Are No Longer Correctly Displayed After Completing 2 Years
- November 1st - Known Issue: Veteran Membership rewards unlocked via the Battle Pass can become bugged
- Resolved! July 27th: Some battles are crashing since the Season 2 update
- Resolved! July 18th: Some players are not receiving the Gold purchased via Epic
- Resolved! July 18th: Some players are not receiving DLCs purchased via Steam
- Resolved! July 18th: Some players are unable to buy Gold via Steam
- Heroes & Generals End of Life FAQ
- Hotfix for server issues affecting battle rewards
- BATTLE PASS SEASON 1: VALIANCE
- Migrating to Steam Store and Epic Games Store