KNOWN ISSUE WITH THE EQUIPMENT DEPOT: SKINS WILL "DISAPPEAR" AFTER YOU GIVE THEM TO A NEW SOLDIER.|
THEY HAVE NOT BEEN DELETED. WE ARE WORKING ON A HOTFIX, TO BE DEPLOYED VERY SOON.
Please use the Login menu tab on the left and enter your player name and password. They are the same for the game and the Support helpdesk.
However, note that the account preferences menu on this page is ONLY for the helpdesk; to edit your Heroes & Generals account settings, please go to the Account Management page.