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Knowledgebase : Technical Issues
If you have ALREADY DOWNLOADED and INSTALLED Heroes & Generals, but are still receiving the error message below when using Google CHROME, please follow these instructions. 1. GO TO THE HEROES & GENERALS INSTALLATION FOLDER ON YOUR HARD DRIVE. If you h...
If you are receiving an error message that reads "_Overlapping window detected. Inputs are disabled so please close the window to regain control_", this most likely means that you are RUNNING ANOTHER APPLICATION parallel to Heroes & Generals, which opens ...
The ACTION GAME uses the following PORTS to communicate: * TCP 80, 443, 6667, 6668, 16667, 15000-15500 * UDP 16000-17000 If you are having problems joining games, or get the "_unable to ping game servers_" error, you probably need to OPEN THESE POR...
Playing the ACTION game takes around 20 KB/s downstream and 5 KB/s upstream. Apart from loading the map (which is CACHED), the STRATEGY game uses 1-1.5 KB/s.
Ping [https://en.wikipedia.org/wiki/Ping_(networking_utility)] is the measure of the TIME it takes (in milliseconds) for a server to RECEIVE PACKETS OF DATA from your computer and SEND THEM BACK. It's like shouting "Echo!" and checking how much time it ta...
1. IS WINDOWS 10 SUPPORTED? YES! However Microsoft's new web browser, EDGE, is NOT YET supported.
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